Who we are

Built on decades of experience scaling high-growth businesses, we combine deep recruitment expertise with modern, tech-enabled offshore workforce solutions.

With over 45 years of combined recruitment experience, our founders understand what it takes to build teams that drive growth, improve efficiency, and scale successfully. We help UK businesses build high-performing South African teams that integrate seamlessly into their operations, supported by technology, operational expertise, and AI-enabled solutions.

We’re large enough to deliver scalable solutions, yet boutique enough to provide a highly personalised service.

Brett Duncan
SA Based Co-Founder
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Brett has been working in the recruitment space since 2000, across London, Sydney, and South Africa.

More recently, Brett has been involved in building outsourced teams for Australian and UK-based companies. With extensive experience in local recruitment in South Africa as well as in establishing offshore teams for UK and Australian-based clients, Brett is in a strong position to deliver exceptional results. He understands the local South African candidate landscape, its challenges, and the amazing potential that the South African market offers. Through this experience, he is able to assist clients in building productive local teams that make a significant impact.

Based in South Africa, Brett's unique combination of local and international expertise ensures that he can provide tailored solutions and on the ground oversight of our clients’ outsourced South African teams.

brett@shorza.com

+27 82 384 1953

Grant Henderson
UK Based Co-Founder
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South African born and schooled, and after a short professional rugby career, Grant established himself in the UK recruitment industry in the early 2000’s. He gained experience as a consultant, trainer, and manager before becoming the director of his own coaching and management consulting business in 2009.

Later, as the COO of a multinational recruitment group, Grant oversaw the company’s growth, developed operational teams, established good processes, and worked closely on multiple acquisitions for close on a decade. Most recently, he headed up the establishment of their South African office, which continues to drive increased efficiency and productivity year on year.

Based in the UK, Grant is the key client contact for all our clients’ in-person needs.

grant@shorza.com

+44 794 958 7497

Claire McPhail
Head of Operations
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With a strong foundation in Human Resources, Training, and Recruitment, Claire brings a people-first approach to operations. Her career spans corporate roles, international experience in the UK, and practical business experience gained through running her own company for 10 years. This diverse background has given her a well-rounded perspective on business, combining strategic thinking with hands-on operational leadership and a deep understanding of what enables teams to perform at their best.

Born and bred in South Africa, Claire is passionate about empowering, educating, and mentoring others - creating opportunities for growth and helping people take meaningful steps forward in their careers. She believes that when people are supported, developed, and given the right environment to succeed, both individuals and businesses thrive.

As Head of Operations, she is committed to building efficient, scalable systems that support both people and performance. Her focus is on creating structures that enable teams to work effectively, fostering a culture of accountability and collaboration, and ensuring that operational processes support sustainable business growth while keeping people at the centre of every decision.

claire@shorza.com

+27 83 679 3393

Rynauw van den Heever
Recruitment Specialist
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Rynauw van den Heever has built experience in recruitment across the UK and South Africa, supporting clients and candidates across a range of industries. He works with focus and precision, ensuring recruitment processes run smoothly, efficiently, and deliver real results. Over the years, Rynauw has developed a deep understanding of the talent landscape, helping businesses grow their teams while guiding candidates toward roles where they can thrive.

Combining academic knowledge from his Bachelor’s in Human Resource Management with hands-on recruitment experience, he is comfortable navigating complex hiring challenges, implementing smart strategies, and adapting quickly to changing priorities. Rynauw brings a practical, results-driven approach to recruitment, balancing the needs of clients and candidates to create value for both.

rynauw@shorza.com

+27 79 748 0635

Gavin Uren
Sales & Operations Manager, Cape Town
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Gavin recently returned to Cape Town after three years in Jersey (UK), where he worked in business development and built partnerships across international markets.

Prior to that, he spent more than 20 years driving business growth with a strong focus on talent - identifying the right people, building high-performing teams, and helping organisations scale effectively. He is particularly interested in combining next-generation talent with tech-enabled recruitment approaches to help teams move faster, improve sourcing capability, and deliver stronger hiring outcomes.

He is also passionate about how offshore recruitment models enable companies to access deeper talent pools while helping smaller internal teams achieve faster hiring outcomes at greater scale and lower cost.

gavin@shorza.com

+27 78 797 1521


How it works

Simply put, we hire, manage, and support talented people on your behalf.

This includes expert talent across most sectors. Customer Service, Finance, Accounting, IT support, Payroll, Recruitment, Sales, Bus Dev and more.

Your team members work from one of our three South African offices as dedicated employees focused entirely on your business. They join your meetings, follow your processes, and become part of your culture.

We manage everything behind the scenes: recruitment, payroll, HR, legal compliance, office infrastructure, and operational support, so you can focus on growing your business rather than managing overseas employment complexity.

You get a fully integrated offshore team without the complexity of employing people internationally.

Simple. Scalable. Integrated.


We Call This: Embedded Offshore Workforce (EOW)

Traditional outsourcing and Employer of Record (EOR) models no longer fully reflect how modern businesses build offshore teams. That’s why we use the term Embedded Offshore Workforce (EOW).

An EOW model allows businesses to build dedicated offshore teams that operate as a genuine extension of their organisation while we manage the infrastructure, compliance, and operational support.

Unlike traditional outsourcing, EOW prioritises:

  • Cultural integration

  • Operational alignment

  • Long-term team continuity

  • Embedded support structures

Your team remains employed and supported by us but works day-to-day as part of your business.

What's included

Employment & Compliance
  • Local employment and contracts
  • Payroll, tax, benefits, and compliance
  • Labour law management
  • Reduced legal and HR burden
Operational Support
  • Office space and infrastructure
  • Recruitment and onboarding
  • IT and operational setup
  • Employee support and HR administration
Team Integration
  • Teams embedded into your culture and processes
  • Employees managed directly by you
  • Participation in your meetings, systems, and workflows
  • Alignment with your performance management practices
Flexible Scaling
  • Scale teams faster than traditional hiring
  • Lower barriers to building international capability
  • Reduced operational complexity

Why EOW works

We believe offshore teams perform best when they feel like part of the business they support.

When teams share the same culture, objectives, processes, and management structures, businesses benefit from:

  • Better retention
  • Stronger collaboration
  • Higher accountability
  • Improved quality
  • Greater scalability

Embedded Offshore Workforce helps businesses build integrated offshore teams while outsourcing the complexity of employment, infrastructure, HR, and operational support.


What is Resourcer +?

Recently, we launched a new solution called Resourcer Plus, designed specifically to help recruitment businesses and talent teams hire faster and scale smarter by combining AI-powered automation with expert human recruitment delivery.

Resourcer + is Shorza’s AI-powered recruitment delivery product. What you get is a Human Resourcer powered by our proprietary tool called Calibre. It’s designed to help recruitment agencies and internal talent teams hire faster, screen smarter, and reduce the admin burden that holds great Resourcers back.

It sits at the intersection of technology and human expertise: AI does the heavy lifting on screening and engagement, while your Resourcers focus on what they do best, building relationships and making great hiring decisions.


Ready to grow your team with us?

Outsource to South Africa and build a thriving workforce with Shorza.

Our facilities

We are based in Africa’s richest square mile, Sandton, Johannesburg. This allows us access to a large pool of qualified and experienced candidates.

The office is fully sustainable with its own solar backup power supply.

Non-negotiable: a serviced, safe, accessible, and comfortable work environment.

Contact us

Get in touch with us using one of the methods below or complete the form, and we'll contact you.

UK Phone: +44 794 958 7497

RSA Phone: +27 82 384 1953

©2024 Shorza